While many counterfeit / copied clubs look strikingly similar to the clubs they try to emulate, they fall well short in the areas of performance, playability and safety.

We are sorry to hear about the issues you have encountered with your Taylormade golf club. We would like the opportunity to assist you in the repair or replacement of your club. We offer a two year warranty on all of our clubs from the date of purchase for all manufacturers’ defects.

Our warranty covers our clubs as purchased by the original consumer for two years from the date of purchase with the original receipt from an authorised retailer.

To visit our warranty policy online, please visit our Warranty Information

Although we are committed to being the best performance golf brand in the world, there is a very slight chance that a warranty situation may occur. It is our recommendation that the product be inspected by one of our authorized dealers. If you have any questions about the damage to your club, please call our Customer Service Department on 08000 724 692 to speak with a specialist. Customer Service hours: 9:00am to 17:00pm.

Warranty details can be found on our Warranty Information page

You can locate a retailer in your area by using our Retail Locator.

Our warranty covers our clubs with all original components. If any unconventional modifications have been done to the club after market or outside of our factory, the club's warranty is void. It is our sole discretion to determine whether any damage was caused to the club by any conventional modifications..

To view our warranty policy online, please visit our Warranty Information

All personalised TaylorMade products typically ship within 14 working days. Freight lead times may vary, please refer to the tracking number on the ship confirmation email for more details.

Please contact 08000 724 692, please note TaylorMade does not return personalised or bespoke orders unless they are faulty

Direct to consumer personalised or bespoke orders are not subject to change or cancellation once the order has been placed

The serial numbers can be found etched into the back of the hosel on drivers, fairways, and rescue clubs. For iron sets, the serial number can be found on the 5-iron (or the 7-iron for newer product).

We have a Retail Locator set up to assist you in finding your nearest retail location. Just enter your zip or postal code and you will be returned a list of the closest retailers to choose from.

To clean your clubs, we recommend using a mild detergent, a damp cloth, and a soft nylon brush. Spending 5-10 minutes with your clubs after each round can keep your clubs looking like new.

We do have a number of different options of grips that fit our clubs. Your local authorized retailer should be able to assist you with placing a special order for the grips, if they do not have them in stock already. If you need assistance in finding your nearest retail location, please visit our Retail Locator.

To register your new club(s), please visit our Product Registration page

If you are interested in employment with us, please visit Careers Page on our Web site for job listings and other valuable information.

All donation and sponsorship requests must be submitted via the contact us for on our website

We would be more than happy to send you a congratulatory acknowledgement for your hole in one using our products! We just need the following information:  1. Your name and address
2. Where you play most frequently (Private CC, Semi-Private CC, Public/Municipal Course, Resort Course)
3. How many rounds of golf you play during each month of the golfing season (0-1, 3-3, 4-5, 6-7, 8 or more)
4. Handicap
5. Course name, city, and state where you got your hole-in-one
6. Hole number
7. Par of the hole
8. Hole yardage
9. TaylorMade products used (driver, fairway, irons, ball, etc.)

Once you have this information, you can contact us using our Contact Form

For assistance finding a custom fit retailer in your area, please use our Custom Fitting Locator.

Our Customer Relations Team would also be glad to help you locate a custom fitting account near you. Please call us on 08000 724 692 to speak with a customer service specialist, or complete the online contact form. Customer Service hours are 09:00am to 17:00pm Monday to Friday